Welcome to Alpha Medex. These Terms and Conditions govern your use of our medical billing services. By using our services, you agree to abide by these terms. Please read them carefully.

1. Services Provided

Alpha Medex provides medical billing and revenue cycle management services, including but not limited to claim submissions, insurance follow-ups, payment posting, denial management, and patient billing services.

2. Eligibility

Our services are available to healthcare providers, medical practices, and healthcare organizations. By using our services, you confirm that you are legally authorized to enter into agreements on behalf of your practice.

3. Client Responsibilities

  • Provide accurate and complete patient and billing information.

  • Ensure compliance with all applicable healthcare regulations, including HIPAA.

  • Respond to queries and provide required documents timely.

4. Confidentiality & Compliance

  • Alpha Medex follows all HIPAA guidelines and maintains the confidentiality of patient and client information.

  • Client data is stored securely and used solely for billing purposes.

5. Billing & Payment Terms

  • Fees for services will be agreed upon in a separate contract or service agreement.

  • Payment is due as per the agreed-upon terms (e.g., monthly, quarterly).

  • Late payments may incur additional charges.

6. Limitation of Liability

  • Alpha Medex is not responsible for claims denied due to inaccurate or incomplete information provided by the client.

  • We do not guarantee payment from insurance companies but will make reasonable efforts to ensure maximum reimbursement.

7. Termination of Services

  • Either party may terminate the agreement with a 30-day written notice.

  • Upon termination, all outstanding payments must be settled.

8. Indemnification

The client agrees to indemnify and hold Alpha Medex harmless from any liabilities, claims, or expenses arising from the use of our services, except in cases of gross negligence or willful misconduct.

9. Dispute Resolution

Any disputes arising from these terms shall be resolved through negotiation. If unresolved, disputes shall be settled through arbitration in accordance with [applicable jurisdiction] laws.

10. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Your State/Country.

11. Amendments

Alpha Medex reserves the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes.